Research

Found 14 results. Displaying page 1 of 1

1. Research

   29 April 2025

   Consumer Confidence Factsheet 2025

   A nationwide Consumer Confidence Survey was commissioned by the FMA in 2024, with the aim of gaining a better understanding of New Zealanders’ experiences with financial markets including investments, insurance, KiwiSaver, and financial markets regulation.
2. Research

   29 April 2025

   ​Key takeaways from the CrowdStrike event survey​

   In October 2024, the FMA conducted a survey to see how well financial service providers were prepared for and responded to the CrowdStrike incident.
3. Research

   2 December 2024

   Consumer Confidence Survey Report

   This report is the result of our inaugural Consumer Confidence Survey which asks consumers about their experiences with their financial services provide.
4. Research

   31 October 2024

   Market Cleanliness in the New Zealand Equity Market

   This research report examines the cleanliness of the New Zealand equity market since 2004.
5. Surveys

   24 October 2024

   Ease of Doing Business Survey

   This research helps us to better understand the impact that our work has on market participants and stakeholders. It informs the way we work and our focus on continuous improvement in our effectiveness and efficiency.
6. Research

   14 October 2024

   Commercial Real Estate and the Managed Funds Industry Research

   Research from the FMA has found most KiwiSaver providers are well placed to manage their exposure to the commercial real estate market.
7. Research

   10 September 2024

   Understanding Artificial Intelligence in Financial Services Research

   This report looks at current and future use of artificial intelligence (AI) within the financial services sector.
8. Research

   18 July 2024

   FMA Research Publication: Understanding Fairness in Financial Services

   The core purpose of the Financial Markets Authority (FMA) is to promote and facilitate fair, efficient, and transparent financial markets and to promote confident and informed participation in financial services. This research report focuses on understanding fairness in financial services.
9. Research

   14 September 2022

   KiwiSaver Statements survey

   KiwiSaver statements survey to understand members’ engagement with their annual statement and attitudes towards KiwiSaver.
10. Research

    4 August 2022

    Consumer Experience with the Financial Sector Survey

    The Consumer Experience with the Financial Sector survey is our inaugural, nationally representative survey of New Zealand consumers. The FMA commissioned the survey to gain a comprehensive understanding of consumer experiences with the financial sector. The research reveals insights into the mindset and motivations of consumers as they manage their money and deal with financial services firms.
11. Research

    29 July 2022

    Investor confidence report – annual results

    The 2022 Investor Confidence Survey found 66% of investors are confident in the country’s financial markets, down from 72% in 2021. View all annual Investor Confidence reports on this page.
12. Research

    28 July 2022

    Ethical Investment Journey Research

    This report contains the findings from a qualitative study interviewing a range of New Zealanders about their experience of and journey to buying an ethical* investment.
13. Surveys

    5 November 2018

    Bank Conduct and Culture Consumer Survey

    The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and culture of the main bank they use for their personal banking.
14. Reports and Papers

    28 September 2018

    Consumer views of financial providers' conduct

    The aim of the research is to help the FMA understand consumer experience of the conduct of (and communications) from financial service providers.