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Page last updated: 07 April 2025

Research

The FMA conducts a range of research annually to inform the work that we do. View our research reports on this page.

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Found 15 results. Displaying page 1 of 1

  1. Research

    29 May 2025

    Good Cents: New research on New Zealanders, savings and debt

    Good Cents: Kiwis on Savings and Debt is research issued by the FMA. It looks into New Zealanders' attitudes and behaviours towards savings, debt reduction, and financial guidance.  The research presents a snapshot of how New Zealanders approach their financial balance sheet.
  3. Research

    29 April 2025

    Consumer Confidence Factsheet 2025

    A nationwide Consumer Confidence Survey was commissioned by the FMA in 2024, with the aim of gaining a better understanding of New Zealanders’ experiences with financial markets including investments, insurance, KiwiSaver, and financial markets regulation.
  4. Research

    2 December 2024

    Consumer Confidence Survey Report

    This report is the result of our inaugural Consumer Confidence Survey which asks consumers about their experiences with their financial services provide.
  6. Surveys

    24 October 2024

    Ease of Doing Business Survey

    This research helps us to better understand the impact that our work has on market participants and stakeholders. It informs the way we work and our focus on continuous improvement in our effectiveness and efficiency.
  9. Research

    18 July 2024

    FMA Research Publication: Understanding Fairness in Financial Services

    The core purpose of the Financial Markets Authority (FMA) is to promote and facilitate fair, efficient, and transparent financial markets and to promote confident and informed participation in financial services. This research report focuses on understanding fairness in financial services.
  10. Research

    14 September 2022

    KiwiSaver Statements survey

    KiwiSaver statements survey to understand members’ engagement with their annual statement and attitudes towards KiwiSaver.
  11. Research

    4 August 2022

    Consumer Experience with the Financial Sector Survey

    The Consumer Experience with the Financial Sector survey is our inaugural, nationally representative survey of New Zealand consumers. The FMA commissioned the survey to gain a comprehensive understanding of consumer experiences with the financial sector. The research reveals insights into the mindset and motivations of consumers as they manage their money and deal with financial services firms.
  12. Research

    29 July 2022

    Investor confidence report – annual results

    The 2022 Investor Confidence Survey found 66% of investors are confident in the country’s financial markets, down from 72% in 2021. View all annual Investor Confidence reports on this page.
  13. Research

    28 July 2022

    Ethical Investment Journey Research

    This report contains the findings from a qualitative study interviewing a range of New Zealanders about their experience of and journey to buying an ethical* investment.
  14. Surveys

    5 November 2018

    Bank Conduct and Culture Consumer Survey

    The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and culture of the main bank they use for their personal banking.
  15. Reports and Papers

    28 September 2018

    Consumer views of financial providers' conduct

    The aim of the research is to help the FMA understand consumer experience of the conduct of (and communications) from financial service providers.