Make a complaint

We are here to help you with any query, concern or complaint you may have about the financial markets and people we regulate, or about the services we provide.

Complaints are important to us and help us monitor whether financial markets are working as they should; detect and act on misconduct and gather information to determine where we should direct our attention and priorities.

Before you get in touch, please read the information below to ensure we are the right agency to help you with your issue.

If your complaint is about a social media post, please include a screenshot of the post with your complaint as these posts frequently change or may be removed.

• What you can complain to us about 
• FAQs 
• Whistleblowing

Make a complaint, report misconduct or give us a ‘tip-off’

Please, contact us online or by phone to submit your complaint.

Please note all calls are recorded.

What happens after we receive your complaint

We consider all information we receive, but we can't investigate each complaint. Read about how we deal with your complaint.

If you are concerned about the need to protect your identity, please raise it with us when you make your complaint. Read our whistleblowing page for more information.

You can provide information anonymously, however, this may limit our ability to investigate your complaint. If you can, please give us your contact details.