New Zealand law entitles you to minimum standards of service when you deal with a licensed financial advice provider. Most financial advice providers must be licensed by the Financial Markets Authority and comply with a code of professional conduct. We monitor and enforce these standards. We believe you should also expect these minimum standards from the broader financial services industry.
All advisers must follow the new Code of Professional Conduct for Financial Advice Services, which includes provisions that all advisers treat clients fairly, act with integrity, and give financial advice that is suitable.
View the full Code of Professional Conduct for Financial Advice Services, on the Financial Advice Code website: the official site for the code of professional conduct for financial advice services which is maintained by the Code Committee, New Zealand's independent standard setter for financial advice.