Page last updated: 21 July 2022

Research

Consumer Experience with the Financial Sector Survey
The Consumer Experience with the Financial Sector survey is our inaugural, nationally representative survey of New Zealand consumers. The FMA commissi
Retail investor platforms research
Research commissioned by the Financial Markets Authority to learn more about the use of online investing platforms, including investor profiles and be
KiwiSaver switching research
A review of KiwiSaver member behaviour in response to COVID-19.
Ease of doing business survey
This research helps us to better understand the impact that our work has on market participants and stakeholders. It informs the way we work and our f
Bank Conduct and Culture Consumer Survey
The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and cult
KiwiSaver Statements survey
Second survey carried out by Buzz Channel for the FMA among the general public to understand how KiwiSaver statements are perceived, and how people us