Page last updated: 08 June 2026

Consumer credit provider licensing

Who needs a licence

Download the ‘What it means to be licensed by the FMA as a consumer credit provider' factsheet [263KB]

If you plan to provide credit to consumers in New Zealand before the transfer, you will need to be certified by the Commerce Commission (the Commission). Further information can be found on the Commission’s website: Credit providers | Commerce Commission

Existing consumer credit providers certified or exempt by the Commission

Under the new legislation, a consumer credit provider with a certification (or exemption because they are already licensed by the FMA or Reserve Bank of New Zealand) granted by the Commission will automatically be deemed to hold a consumer credit provider licence. This means you will be subject to the same ongoing obligations and oversight as other licence holders under the Financial Markets Conduct Act 2013. 
 
While your previous certification or exemption reflects compliance with certain regulatory standards, you should consider what changes may be needed to your policies, systems and governance to support compliance with your ongoing obligations as a licensee. 
 
We recommend familiarising yourself with the new consumer credit provider licence application guide once it becomes available. This will help you consider how your existing practices can be mapped to, or adapted for, the licensing framework.  
 
If you have questions about transitioning from the Commission certification or exemption to a licence, please contact the FMA for further guidance.

New entrants needing to apply for a consumer credit provider licence

The legislation will require new entrants to the market who intend to operate as a consumer credit provider to hold a licence before providing regulated credit services to consumers. 

Steps to apply for your Consumer credit provider licence

Although you can’t apply for a licence until the legislation comes into effect, you can start preparing now. The steps below outline the process to follow. 

Step 1

Check whether you need a credit licence

Consider whether your activities fall within the scope of regulated credit services and whether a licence is required.

Step 2

See what questions we’ll ask

Review the consumer credit provider licence application guide (once available) and get familiar with the questions you’ll need to answer as part of your application.

Step 3

Get your compliance arrangements ready

Step 4

Get the basic admin done

Log in to the Financial Service Providers Register (FSPR) on the Companies Office website and select the relevant licensed credit service:

  • Consumer Credit Contract – Licensee, OR  
  • Consumer Credit Contract – Authorised Body

This must be done at least 24 hours before you start your application.

STEP 5

Access the application portal

Log in to myFMA, our online application portal, using your existing login or by registering for an account.

Step 6

Start your application

Step 7

We’re here to help

If you need assistance with the application process, you can contact the FMA or speak with your professional advisers.

Step 8

Press submit!

Once you’ve submitted your application, we’ll be in touch to confirm we’ve received it and explain the next steps.

After you submit a licence application

Once we receive your licence application, we will acknowledge it by email. During our assessment, we may contact you if we need clarification or more information. This is the same approach we use for all licence applications.