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Page last updated: 16 July 2025

Research

Research
10 Dec 2025
Matangirua research wānanga: A case study on Māori consumer experiences of investment and savings
Kaupapa Māori research on investment and savings explores Māori consumer experiences and insights from three wānanga.
Research
10 Dec 2025
He Kākahu Whenua: A case study of Toha Network and East Coast Exchange
This Kaupapa Māori research report explores the opportunities, challenges and barriers encountered by innovative Māori Fintech provider Toha Network ...
Research
10 Nov 2025
Ease of Doing Business Survey
This research helps us to better understand the impact that our work has on market participants and stakeholders. It informs the way we work and our f ...
Research
30 Sept 2025
Why don’t consumers complain?
FMA research reveals barriers in NZ consumers' complaints process, with insights from CCS 2024 and CES 2022 surveys.
Research
16 Jul 2025
Increased risk profile of KiwiSaver funds 2021-2024
We have observed a dramatic increase in the overall risk categorisation of KiwiSaver funds in recent years. This paper describes the observed increase ...
Research
29 May 2025
Good Cents: New research on New Zealanders, savings and debt
Good Cents: Kiwis on Savings and Debt is research issued by the FMA. It looks into New Zealanders' attitudes and behaviours towards savings, debt redu ...
Research
29 Apr 2025
Consumer Confidence Factsheet 2025
A nationwide Consumer Confidence Survey was commissioned by the FMA in 2024, with the aim of gaining a better understanding of New Zealanders’ exper ...
Research
29 Apr 2025
​Key takeaways from the CrowdStrike event survey​
In October 2024, the FMA conducted a survey to see how well financial service providers were prepared for and responded to the CrowdStrike incident.
Research
02 Dec 2024
Consumer Confidence Survey Report
This report is the result of our inaugural Consumer Confidence Survey which asks consumers about their experiences with their financial services provi ...

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