Page last updated: 28 June 2023

Reports and papers

This section contains our reports and papers. For corporate publications, such as the annual report and statement of intent please see our corporate publications page.

For guides, information sheets and legal guidance please see our guidance library.

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Reports and Papers (50)

Reports and Papers

Life Insurer Conduct and Culture

Findings from an FMA and RBNZ review of conduct and culture in New Zealand life insurers

Reports and Papers

Bank Incentive Structures

The Bank Incentive Structures review report was signalled in the Financial Market Authority’s (FMA) Annual Corporate Plan 2017/18, and aligns with our strategic priorities of Sales and advice, Conflicted conduct, and Governance and culture.

Reports and Papers

Bank Conduct and Culture Review

The Bank Conduct and Culture Review is a report that documents the findings from an FMA and RBNZ review of the conduct and culture in New Zealand retail banks.

Reports and Papers

Conflicted conduct in the insurance industry

Our latest review on conflicted conduct in the insurance industry focuses on how QFEs mitigate risks through their operational policies and procedures when selling replacement policies. Our previous work focuses on RFAa and AFAs.

Reports and Papers

Conduct Outcomes Report

This report outlines how we responded to the areas of misconduct we saw during 2017. It also gives an overview of our supervision activity for the parts of the financial services industry we regulate.

Reports and Papers

Roadmap for markets regulation: Oliver Wyman stakeholder report

This report details the results of stakeholder research conducted around the time of FMA's establishment in 2011.

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