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In our 2019 Life Insurer Conduct and Culture review, we found that “certain products often provided poor value, and consequently poor outcomes for customers, because of limited benefits, and misunderstanding of coverage and eligibility”.
We carried out this further review of credit card repayment insurance to gain a better understanding of providers’ practices, and the product’s suitability for consumers.
We also encourage anyone who has a credit card to check whether they have credit card repayment insurance, and consider if it’s right for them. Visit our consumer section for more.