Consultation: Proposed CoFI guidance note on intermediated distribution

June 2023

We have now published the final intermediated distribution guidance note, along with a submissions report and a summary of key themes raised during the consultation. See the list of resulting documents above. We would like to thank all submitters for their feedback. 

February 2023

We are seeking feedback on proposed guidance that outlines our expectations when financial institutions are distributing products and services through intermediaries. 

The guidance is intended to outline our expectations for intermediated distribution under the Conduct of Financial Institutions (CoFI) regime at a high level, so they can be applied across different sectors and distribution models.  

The Financial Markets (Conduct of Institutions) Amendment Act 2022 (CoFI) introduces a new conduct regime to ensure financial institutions (banks, insurers and non-bank deposit takers) comply with a fair conduct principle to treat consumers fairly.

Read more about the new regime