Recovery scams using phishing tactics to access bank accounts

Tips for avoiding recovery scams

• Treat any organisation that claims they can help recover your scam losses with suspicion. Stay vigilant and consider whether it might be trying to target you with another scam.
• Resist urgency - scammers push you to act fast, genuine organisations won’t. Take your time and think before you act.
• Verify who you’re dealing with - search the company or person online. Look for reviews, warnings, and their official contact details. Use those details to confirm they’re genuine and not an imposter.
• If you’re still unsure about a recovery agency, share the details with a trusted friend or relative, or seek professional advice. A view from someone independent can help highlight red flags. 
• If you’re asked to make payments or share financial information, call your bank immediately for advice.
• Be careful about posting your scam story online – it can make you more visible to recovery scammers. These scammers will search for social media comments or posts from people who have lost money, and sometimes use fake or hijacked social media profiles to make contact, saying they too have been a victim but were able to get their money back. They will recommend a company that can help – directing the victim to the recovery scammers.