Bank Conduct and Culture Consumer Survey
The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and culture of the main bank they use for their personal banking.
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Consumer
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Investing
- Investing basics
- Deciding how to invest
- Ethical investing
- Managing your investment
- Online investing platforms
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Types of investments
- Bank regulatory capital
- Binary options
- Bonds
- Cash investments
- Crowdfunding
- Cryptocurrencies
- Derivatives
- Exchange-traded funds
- Foreign exchange trading
- Gold and other commodities
- Investment software packages and seminars
- Managed funds
- Peer-to-peer lending
- Property investment
- Property syndicates
- Shares
- Wholesale investments
- Getting advice
- Everyday finance
- KiwiSaver & Superannuation
- Unregistered businesses
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Investing
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Finance professionals
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Services
- Accredited bodies
- Administrators of financial benchmarks
- Auditors
- Authorised body under a financial advice provider licence
- Client money or property services provider
- Climate Reporting Entities (CREs)
- Crowdfunding service providers
- Crypto asset service providers
- Directors
- Derivatives issuers
- Discretionary Investment Management Service (DIMS)
- e-money and payment service providers
- Financial advice provider
- Financial adviser
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Financial Institutions
- Financial Institution licensing
- Fair Conduct Programme
- Financial institution licensing FAQs
- Sales incentive FAQs
- Financial institution regulatory returns
- FMA letter sent to entities licensed under the Conduct of Financial Institutions regime (CoFI)
- FMA Letter to Insurers Regarding Incentive Structures and Fair Conduct Obligations
- FMA letter sent to banks and non-bank deposit takers regarding mortgage fraud
- Financial market infrastructures
- Independent trustees
- Interposed persons under the financial advice regime
- Managed investment scheme manager
- Market operators
- Offer disclosure for equity and debt offers
- Offers of financial products
- Peer-to-peer lending service providers
- Supervisors
- Focus areas
- Legislation
- Licensed & reporting entities
- Online Services
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Services
- myFMA Document library
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About
- People & leadership
- Board
- Regulatory approach
- Enforcing the law
- Investor capability
- Corporate publications
- News & Insights Document library
- Scams Document library
- Careers Document library
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Contact
- When to contact us
- Make a complaint
- Official Information Act (OIA) requests
- Make a protected disclosure (whistleblowing)
- Frequently asked questions