Page last updated: 25 March 2025

Contact

Welcome to the FMA contact page. Select the most relevant enquiry box below to access our online form. All enquiries will be reviewed and directed accordingly, with an acknowledgement sent within two working days.

Kia Ora. How can we help today?

Ask a question

If you have a question that can’t be answered by our website or have a question about our work or wish to request an OIA, please do so here.

Raise a concern

Report an investment scam or raise a concern about business or industry behaviour that doesn’t seem appropriate or if you believe an individual or business has failed to comply with one of the laws we enforce. If you are a business or organization that is licenced by the FMA and would like to self-report an incident or issue, please do so here.

Make a complaint

You can make a complaint anonymously or on the record about a business or person you believe has breached consumer or competitive law, if you believe a Company has misrepresented the law by providing misleading information in their disclosure documents or if you suspect a lowball offer or have or witnessed illegal investment offers or investment schemes. You can make a complaint about the FMA or an investigation that is being conducted by the FMA. You may make a protected disclosure (whistleblowing) about serious wrongdoing by or in the organization you work for.

Apply for a licence

Before applying for a licence, please ensure you’ve registered on the FSPR and have a RealMe account. These are requirements ahead of making an application to the FMA.

Submit a regulatory or scheme return

We will advise you ahead of time when regulatory returns are due for AML/CFT, Managed Investment Schemes, Crowd Funding, Peer to Peer, DIMS, Derivative Issuers, Financial Advice Providers and KiwiSaver Annual Statistical Returns.

Notify an operational resilience incident

Some regulated entities are required to notify the FMA of any event that materially impacts the operational resilience of their critical technology systems. This includes an event that materially disrupts or affects the provision of the entity’s market service.

Phone

Calls from inside New Zealand: 0800 434 566

Calls from overseas: +64 3 962 2695

For the hearing impaired

New Zealand Relay (NZ Relay) is a telecommunication service for people who are Deaf, hearing-impaired, deafblind, or speech impaired. You can use NZ Relay to make telephone calls to family, businesses and government ministries.

Visit the New Zealand Relay website

Email contacts

Office addresses

Auckland Office	Wellington Office
Financial Markets Authority Level 5 Ernst & Young Building 2 Takutai Square Britomart Auckland, New Zealand	Financial Markets Authority Level 2 1 Grey Street Wellington, New Zealand
Mail
Financial Markets Authority DX Box CX10033 PO Box 106 672 Auckland 1143 New Zealand	Financial Markets Authority PO Box 1179 Wellington 6140 New Zealand
Courier
Financial Markets Authority Level 5 Ernst & Young Building Loading Bay 59 Tyler Street Britomart Auckland 1010 New Zealand

Useful links

When to contact us and who else may be better positioned to help
When you should complain to us and who better to contact for complaints that fall outside of our remit. You will also find out how to make a complaint and the information we need in order to process a complaint.
Whistle blowing (protected disclosure)
Official Information Act requests (OIAs)
Commonly asked questions that may help ahead of contacting us