Following the transfer of the regulation of the Credit Contracts and Consumer Finance Act (CCCFA) to the Financial Markets Authority (FMA) on 1 July 2026, all references in this document to the Commerce Commission should be read as being the FMA.
As part of the transfer process amendments were made to the CCCFA. This document has been impacted by those changes in the following ways:
References to the Commission’s Enforcement Response Guidelines at paragraphs 12, 75 and 197 are out of date. You can find the FMA’s enforcement guidelines here: Fair dealing
References to the Fair Trading Act at paragraphs 34, 85, 136, 194 and footnote 68 are no longer correct, and you should refer to Part 2 of the Financial Markets Conduct Act.
Note that the reference to due diligence duty and related Commission guidelines at paragraph 81 are no longer relevant.
The FMA has new regulatory powers including stop orders and direction orders. For more information see new subpart 2 of Part 4 of the CCCFA, which gives the FMA the power to make stop orders and direction orders in respect of the relevant CCCFA services (acting as a creditor under a consumer credit contract, as a lessor under a consumer lease, or as a transferee or buy-back promoter under a buy-back transaction).
You can contact the FMA here
Download Consumer Credit Fees Guidelines [1.9 MB]
