Monitoring and Surveillance

FMA monitors that financial advisers are complying with their obligations.  We also monitor the activities of providers on the financial services 'perimeter' to ensure they are not providing services that should only be provided by financial advisers.  

Monitoring and surveillance activities encourage compliance by all advisers.  They help to ensure a level playing field for advisers and will inform our development of policy and guidance.

We look at whether the actions of advisers are achieving the objectives of the Financial Advisers Act 2008 and the Financial Service Providers (Registration and Dispute Resolution) Act.

We are particularly interested in the outcomes for customers and the approach taken to providing financial adviser services - processes, materials and how financial advisers operate.

If we do encounter a problem, we will generally work directly with the adviser to help them meet the required standard. However, we may also take action including enforcement action when standards fall below the required level.

Find out about our current monitoring and surveillance activities for:

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